Pharmacy Complaints Procedure
We value our customers and want to ensure we meet your expectations. If you’re not satisfied with our service, please let us know so we can improve.
How to Submit a Complaint
You can submit a complaint by emailing us at hello@thehealthpharmacy.co.uk. Please include your name, contact information, and a detailed description of your complaint.
Our Complaint Handling Process
Once we receive your complaint, it will be reviewed by one of our Pharmacist Managers, Kiran Parikh, Rishi Parikh or Vinodini Parikh . We aim to resolve all complaints within 14 business days.
Escalation Process
If you’re not satisfied with the resolution, you can escalate the complaint by contacting the GPhC or MHRA.
Privacy
We handle all personal information in accordance with our privacy policy.
Superintendent Pharmacist: Kiran Parikh
GPhC Number : 2023780
Branches & Pharmacists
Health Pharmacy Rayners Lane 1079774
392-392 Rayners Lane
Pinner
Middlesex
Greater London
HA5 5DY
Pharmacist – Kiran Parikh 2023780
Health Pharmacy North Harrow 1034965
5 Broadway Parade, Pinner Road
North Harrow
Middlesex
Greater London
HA2 7SY
Pharmacist – Rishi Parikh 2080049
Health Pharmacy Wembley 1035217
122 Windermere Avenue
Wembley
Middlesex
Greater London
HA9 8RB
Pharmacist – Vinodini Parikh 2024776